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Katie French-White

Katie has been working with boutique hotels, bed and breakfasts, vacation rental properties, wedding venues and more for over 19 years. She is passionate about the numbers and helping properties succeed.

Travelers are faced with the decision of determining whether to stay at a traditional hotel, boutique hotel, vacation rental, bed and breakfast or luxury inn. Innkeepers pour their blood, sweat and tears into their properties while striving to provide the most exceptional experience to guests. The goal is to provide such a memorable experience that coming to stay turns into a lifelong tradition.

Small Details Are Important for Bed and Breakfasts

Standing out with the smallest details at an inn or boutique hotel is crucial to the success in obtaining repeat guests, encouraging positive online reviews and hitting a home run in creating a memorable experience. One way to create a this experience is not only with the coffee you select, but with the vessel you serve it in. What better way to start the day off right for your guests than to have a stunningly beautiful, handcrafted custom coffee mug from the world famous Deneen Pottery!

Deneen Pottery is an Industry Phenom

Did you know the most frequent guest complaints are about weak coffee? It almost doesn’t matter what you serve in a coffee mug from Dennen Pottery, you would still receive rave reviews. These custom branded coffee mugs are jaw-dropping-gorgeous. Each custom piece is touched by 24 hands from start to finish and after being in business since 1972, Deneen Pottery knows a thing or two about the importance of quality craftsmanship and superior customer service. Whether it is a beer mug, coffee mug, tea mug or flower vase, one thing is guaranteed — whomever touches one of these mugs is going to be delighted!


Give your guests something they can hold onto to create long-lasting memories. You can even sell these at your inn! Get a quote from Deneen Pottery today.

*Most bed and breakfast photos provided by the incredible Jumping Rocks Photography.

6 Additional Special Touches That Guests Love

A Tasty Check-In

First impressions matter. Don’t worry, there aren’t any calories.

Bed and Breakfast Special Touches

“You’re Trying Too Hard” Doesn’t Apply Here

In room flowers, chocolates on the bed, or a special note is incredibly touching and memorable.

Inn Flowers in the Room

Don’t Knock It Until You Try It – Comfy Sheets That Is

Sleep quality is of paramount importance. Ramp up your retail sales by selling these luxurious sheets to your guests.

Bed Sheets that are Comfortable

Bath Salts & Luxurious Amenities

A good ole-fashioned Ivory bar need not apply. Luxury amenities are a must.

Luxury Amenties at a Boutique Hotel


Wine and Hors d’Oeuvres Hour

Connecting with other guests and enjoying great wine & appetizers before dinner is definitely a memorable moment.

Wine Hour at an Inn


Complimentary Decadent Desserts

These are the things to write home about – or in TripAdvisor anyway.

B&B Dessert


Little things mean a lot and these ideas are only the tip of the iceberg. There are many opportunities for boutique hotels and bed and breakfasts to go from good to great.