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At White Stone Marketing, we truly care about each and every one of our clients. We love to see them succeed, and are appreciative of their rave reviews when they do. But when times are tough, and we have to dive into the trenches with them, their kind words mean even more. Here are just a few of our favorite testimonials from wedding venues and lodging properties, which we consider better than any design or marketing award we could win!

Amish Country Inn

Inn at Twin Linden

“Aloha Kyra,” was my favorite phrase to start and email over the past few weeks. Alan from White Stone, who lives in Hawaii, kept me informed and on top of things throughout the site development process. It was wonderful to be able to rely on him and the rest of the team to build this awesome site! Taylor, the project manager, was also delightful. She even jumped on a few calls to hold my hand but the best one was the final walk through. It was so easy with Taylor as my guide! And a big shout out to Amanda who handles the Google Analytics. She was delightful when I asked her if we could talk live. Overall, the whole team exceeded our expectations! Thank you. We are looking forward to a long term relationship with White Stone.”

Kyra
Inn at Twin Linden
Churchtown, Pennsylvania

Woolverton Inn exterior view
Elegant Country Bed and Breakfast

Woolverton Inn

“Our new website is beautiful. Many thanks to Susan, Alan, Kim, Taylor and all the others “behind the scenes” who helped with design, content, programming, testing and other tasks required to create, develop and launch on time. Your team was professional, courteous, proactive and responsive from pre-day one through go live and beyond. You have clearly honed the process for website development and upgrades with robust tools, procedures, templates and methods that streamline the transfer of knowledge from your clients to the project team, with amazing outcomes. You offer great advice and practical design suggestions to ensure compliance and align logically with user navigation patterns. We could not be happier, and find ourselves wandering around the site “for fun”  to see all the new ways that guests can discover Woolverton Inn online. With sincere appreciation for your commitment to excellence and your clients’ ongoing success.”

Mary and Mario
Woolverton Inn
Stockton, New Jersey

Port d’Hiver bed and breakfast in Melbourne Beach, FL
Seaside Luxury Inn

Port d’Hiver

“Thank you all for doing such a great job! We absolutely love our new Port d’Hiver website. It is stunning and reflects design elegance in its clean and simple function while maximizing form with the focus on the beautiful photos. Alan, Susan, and the team made the process so easy and stress free, it was as though you read our minds. Of course, we did not expect anything different from the experience, because it has always been a pleasure working with the White Stone team. We would not be where we are today without the guidance, wisdom and insight Scott, Allison, and their team provide.”

Mike and Linda
Port d’Hiver
Melbourne Beach, Florida

Autumn Cottage at Maison D'Memoire
Cajun Country Cottages

Maison D’Memoire

“I just had to reach out to you to tell you the new website which went live one week ago today has been performing amazing! I have gone from a few reservations a week to several a day!  To say I am thrilled is putting it mildly!!!!

I really feel Marcus was meant to come here do our photos  for the new website.  I am very appreciative of you and all you have done to make this happen.

As always the WS team does not disappoint too!  I love working with Maria again.  You and your team are the best and I feel so so very blessed to have ya’ll to work with!

There were times, it got scary and it was nice to have someone to settle me down and help me get back to where I needed to be.  Ya’ll ALWAYS have my back.  That is such a comfort, even more so in these trying times.

Many, many, many thanks for all you, Scott and the WS team! I appreciate each and everyone of you!!!!!!”

Lyn
Maison D’Memoire
Rayne, LA

The Craignair Inn in Spruce Head, ME
MidCoast Maine Bed and Breakfast

The Craignair Inn

“We wanted to send a huge thank you to everyone who worked on the design and launch of our new Craignair Inn website. Alan was amazing, from being incredibly patient with us during the build to sending us on our way feeling confident after our website training. We know that so many people contributed and we want to let you know we are thrilled with the final product. Your team swept in and saved the day after we made a poor decision to use a less experienced company to do this serious work. We really can’t thank Katie enough for bringing that to our attention and helping us turn around the disaster that we found ourselves in at the end of 2021 with a thrown together website. We feel so confident in the expertise that White Stone has on the team, that even though we don’t know all the little details that went into building this website on the back end (nor do we want to!), we do know that our website is now beautiful and doing the job a website is suppose to do.”

Lauren and Greg
The Craignair Inn
Spruce Head, Maine

Wedding at The Neidhammer
Industrial-chic Indianapolis Wedding Venue

The Neidhammer

“Our experience with White Stone Marketing has been satisfying from the beginning and we continue to be an excited client. We have a small, high-end venue in the Midwest and we were struggling mightily with attracting clients. It’s very hard to be a marketer AND accomplish your core business as well. We did our research and White Stone kept coming up in our searches. We looked at their clients and websites and started planning vacations to go visit their clients!! 🙂

Our conversations with the owner and principal were exhaustive and she answered all of our questions and then asked us questions. It felt like we were being interviewed…in a good way. Allison never oversold their capacity and looking back, she under-sold White Stone. Our website is beautiful, their SEO and other Blackmagic skills direct the exact traffic that we want across our digital domains. White Stone Marketing has made sure to challenge us, has been helpful, and they have held our hands throughout the whole process, delivering exactly what we had hoped for! We will be clients of White Stone Marketing and fans of their team for a very long time.”

John
The Neidhammer Weddings & Events
Indianapolis, Indiana

fire pit at The Chadwick Bed & Breakfast
Romantic Maine Coast Getaway

The Chadwick Bed & Breakfast

“First off, I am super pleased with the website and it’s performance! I’ve been tracking several things in Google Analytics, comparing to the previous time period and to the same dates/weeks of 2019, 2018, and 2017. I’m not even wasting my time looking at 2020. In all regards, it is out performing. I know this year is also a strange year but you compare with the data you have available. I really like how you have look at bnbfinder and GMB to make some comparisons–that really makes sense to me and wasn’t something I had thought of doing.

Another measure, although not as scientific, we’ve really noticed is the number of guests or potential guests mentioning how wonderful the website is, unprompted. We could be noticing it more now just because it is our new sparkling thing but we’ve tried to be conscious of that bias as well.

I really appreciate you taking the time to send me all this information. Again, I couldn’t be happier with the results and with an aggressive yield management strategy in place, I’m very happy with the revenue we’re generating with the new website from White Stone. Thank you for taking the time as a friend to go over all this with me!”

Scot
The Chadwick Bed & Breakfast
Portland, Maine

champagne and flowers on a bed at Landmark Inn Cooperstown
Luxury Boutique Hotel

Landmark Inn Cooperstown

“By now you may have heard that the Landmark Inn has been sold and ownership will transfer next week.

I wanted to take this opportunity to thank the White Stone team (and you, Scott and Chris specifically) for helping to make our dream of successfully running a B&B come true. With your help we rose from #29 in Cooperstown to #1 for 7 years running. With your help we were twice recognized as a Top 25 hospitality establishment nationally. With your help we tripled revenue in four years. And with your help we not only survived the pandemic but did so with enough strength to capture the enthusiasm of our buyers and their bankers as well.

As you can imagine, this is bitter sweet. We are handing off our baby. But we are handing it off to wonderful people who will grow it in new directions, I’m sure. John and Keith have heard me regale White Stone, and have been introduced to our partnership. They are digesting reams of information right now and will make an initial White Stone decision soon.

When we make it out to CO we will look you up. In the meantime know we love you, and thank you.”

Fred and Robin
Landmark Inn Cooperstown
Cooperstown, New York

Magnolia Springs Bed and Breakfast
Bed and Breakfast Near Gulf Shores Alabama

Magnolia Springs

“I can’t tell you how much I love you and your entire team and all the fantastic work you do. I do not understand why other owners don’t just let you run with it because you can do so much better left on your own without my input. If we keep this up we will pass last years sales… It is nothing short of a miracle and it’s all because of your team’s expertise! I am so grateful to have you have my back at any and every turn. You will have to kick me out kicking and screaming to EVER get rid of Magnolia Springs B&B!”

David
Magnolia Springs
Gulf Coast, Alabama

Royalsborough Room at Bliss Farm Inn
Southern Maine Farm Bed and Breakfast

Bliss Farm Inn

“First, I want to say THANK YOU SO MUCH! Guests have been raving about our website and I couldn’t be more grateful to you and the entire team. I have already doubled (almost tripled) the occupancy rate of the previous owner AND I have opened up a Saturday night “date night at the inn” restaurant for the town. Now, we are the only inn and the only restaurant in town and the people of Durham cannot get enough!

Thanks again and I am so grateful that you took a chance on our little place! I couldn’t have done it without you!”

Mary
Bliss Farm Inn

luxury room at Robyn's Inn
An Elegant Michigan Inn

Robyn’s Inn

“It has been a true pleasure working with White Stone Marketing. As a new property, the stress is high as we complete our renovations, furnish our property, and try to establish ourselves in this industry. The website for our property was one thing we did not need to stress about knowing we were in capable hands with White Stone. Every single person we interacted with throughout the design process was professional, prompt, and just enjoyable. The team was able to capture the aesthetic of our property perfectly and showcase throughout the website. It has been a great experience thus far and we look forward to working together in the future.”

Robyn
Robyn’s Inn
Plymouth, Michigan

the pool at Cedar Crest Lodge in Pleasanton, Kansas
A Beautiful Kansas Country Inn

Cedar Crest Lodge

“We love everything you guys do and so appreciate you, Scott (sometimes Chris) and the rest of your team. We would not be where we are today without your hard work, expertise and DEDICATION to your clients!!”

Matt and Laura
Cedar Crest Lodge
Pleasanton, Kansas

Wedding at BlissWood Bed and Breakfast Ranch
Texas Guest Ranch & Wedding Venue

BlissWood Bed & Breakfast Ranch

“I’m sending up a “smoke signal”! Ya’ll are doing something wonderful to make sure I work 7 days a week again! I had a potential guest tell me that I did a great job of marketing my place as a great social distancing destination, and I said, “It’s my marketing company!” She said, “Well, you can take some credit for that.” And I said, “OK, I take credit for choosing the right marketing company!”

Carol
BlissWood Bed & Breakfast Ranch and BlissWood Weddings
Cat Spring, Texas

chairs on wooden deck looking at snowy landscape at Wild Horse Inn
A Winter Park Bed and Breakfast Lodge

Wild Horse Inn

“We’ve already seen an impact on our visibility and bookings since our new site launched about one month ago.  The design team was flawless.  And I am completely blown away by the level of knowledge and support White Stone has offered us.  We could never – in a thousand years! – do this on our own.  White Stone’s guidance has been invaluable and we should have hired them LONG AGO.   I can stop worrying about what marketing we aren’t doing and focus on our guests!”

Chris
Wild Horse Inn
Fraser, Colorado

Palmer House Inn exterior on Cape Cod
Victorian Inn on the Quiet Side of The Cape

Palmer House Inn

“At the suggestion of the instructors in Bed and Breakfast school, we signed on with White Stone in the spring of 2018 when we had our new Cape Cod bed and breakfast under agreement. While we were super excited about the inn’s wonderful charm, excellent basic amenities and superb location, it was clear on all levels, that it was the victim of mismanagement, with steadily declining levels of business over the previous seven years. Something radical had to happen – and quickly, a fast, hard-hitting renovation program, accompanied by the very best marketing expertise and guidance money could buy.

At this time, we are celebrating three years and nine months of growing business from the date of taking ownership on June 1, 2018. Renovations and systems modernization are largely complete, and the beautiful website orchestrated by White Stone has been active since late September of 2018. We have subscribed to White Stone’s highest available marketing level, including revenue and rate management.

When we bought the inn in 2018, it had finished the prior year, limping to an anemic 1285 room night sales, barely breaking 21% as an occupancy rate for the year. In 2021, in spite of the damaging effects of the COVID pandemic, we sold 2983 room nights for an occupancy rate of 48%. For this year (2022) as of February 18, we are running 72% ahead of last year. It remains to be seen whether we will be able sustain that pace through the year, but barring any resurgence of COVID or other macrocosmic impact, we are projecting that we will break through the 4000 room-night-sales barrier, which would put us near 65% occupancy for the year.

There is no conceivable way that this growth would have been possible without the caring, expert guidance and effective marketing of Scott and Allison and their incredible team, and we owe them the deepest possible debt of gratitude. They have been at the core and center of the rebirth of a failing inn, and we look forward to a long, ongoing professional relationship with them. If you are serious about treating your inn as a business, and committed to growing it into a rewarding, valuable asset, you simply cannot afford to bypass having the finest B&B marketing firm in existence on your side. When you do talk with them, make it a point to invest in the highest level of marketing you can possibly afford. By our experience, there is simply no better investment you can make, to rocket your inn into the highest stratospheric levels of performance.”

Tom
Palmer House Inn
Falmouth, Massachusetts

Outdoor seating area at Idlwilde Inn
Grand Finger Lakes Victorian B&B

Idlwilde Inn

“It’s been on my mind for some time to follow up with you and tell you how great things have been since I almost made the stupidest mistake of my young business life. I love Evelyn, have developed a great report with her, and the entire team has been nothing short of great. Thanks for handling the situation, and me, so well. The thing that finally prompted me to write is the fact that I only now got around to watching The Recipe for Revenue (another mistake on my part for not watching it immediately).’Twas beyond excellent. Thanks for sharing those great thoughts. I’m altering prices in-between paragraphs…”

Marcus
Idlwilde Inn
Watkins Glen, New York

If you need help with your boutique hotel or wedding venue marketing or website design, contact us today!